Coping with Bereavement
The loss of a loved one is a traumatic experience. As a private family funeral director and a member of SAIF, we'll provide you with all the necessary assistance. However, we know that there are certain areas where specialist advice may be needed. That's why we're pleased to offer our 'Family Careline' to provide assistance 24-hours a day with any legal, social, bereavement and medical advice.
This service is completely free - you only pay for the telephone call.
A professional service
The 'Family Careline' is staffed by qualified lawyers and nurses who will be pleased to assist you on the telephone with any enquiry.
How to use the Family Careline
After you or your family have made funeral arrangements with us, call Family Careline as often as you wish. There's no limit to the number of times you may use the service.
All telephone calls will be answered personally.
Medical questions often asked
' After my sudden loss, I feel so alone. Can you help me?'
'Following the recent death of my child I feel so empty. Who can I talk to?'
'Can you put me in touch with a bereavement counsellor in my area?'
'My husband has had a stroke and is feeling depressed - is there anything you can suggest?'
'I've been diagnosed as having asthma. What is asthma and what happens with this illness?'
For The Bereavement & Medical Careline, telephone:
(08705 234999
(calls charged at local rate)
The nurses involved on The Bereavement & Medical Careline will provide counselling following the loss of a loved one. They will give information and advice on medical matters but they don't attempt to diagnose illnesses, prescribe treatment or in any way compete with doctors.
Legal questions often asked
'There's no will - what happens next?'
'Can we remove property from the home?'
'Who pays the inheritance tax and how much will it be?'
'I believe there are relatives in Australia - do we need to trace them?'
'How much help will Social Services provide?'
For The Legal & Social Careline, telephone:
(08705 234500
(calls charged at local rate)
The lawyers involved on The Legal & Social Careline don't compete with local family solicitors. Their role is to provide background information and assistance at an early stage.